Résumé

Ever-curious, human-focused problem solver with 10+ years experience improving user experience.
I prioritize improving operations and product offerings by understanding user goals and behaviors.
I excel at collaborating with cross-functional teams and delivering results.

MS in User Experience (graduating 2024)

Arizona State University

MBA in Global Management

Thunderbird School of Global Management

BA in Russian Language

Saint Olaf College

Data Analytics with SQL, R, and Tableau

Google via Coursera

Digital Skills: User Experience

Accenture

Professional Experience

Helped to create quantitative survey questions by researching other election integrity and election trust surveys.
Created graphic designs for cover art and event flyers.
Conducted literature review for academic report.
Report Voter Attitudes About Elections featured on NBC & PBS.

Installed QR code asset tracking software & web-booking widget to streamline operations.
Trained guests how to use VR for personal or professional purposes.

Taught business leaders disruptive technology trends and silicon valley best practices.
Redesigned one-day tech tour into profitable, popular, and scalable product.

Led field observations and user interviews to understand how to best develop an “electronically tinting window film” into a desirable and adoptable product.
Awarded patent for novel application of “electronically tinting film” to wearable electro-optical devices.

Developed a successful new product line and marketing tools based on user research.
Improved sales lead targeting by creating personas based on historic sales wins.

Designed micro-finance and logistics startup based on market research and interviews.
Startup acquired by Invizeon Technologies in 2014.